Membership questions, safety concerns, or something to report.
General / membership
Safety concerns
Parents & guardians
Before you write in
- Something concerning happened? Please use safety@ directly, or report it from within the app — see Safety. Safety reports get priority handling.
- Application still pending? Approvals are manual and can take a few days — no need to write in unless it’s been over a week.
- Parent or guardian of a member? Reach us at guardians@ for anything account- or consent-related.